Microsoft Teams Calling offers a complete PBX replacement and all-in-one business communication platform for organisations of all sizes.
- Simple set up and onboarding with automated Powershell© scripting.
- Month to month services with stress-free scaling to suit changing business needs.
- Carrier grade infrastructure and proven business continuity measures for confidence in customer services.
- Lightening fast, zero touch provisioning and automated, consolidated invoicing across UCaaS products.
With no lock-in contract and flexible licensing options including PAYG and included calls in Australia and New Zealand, there’s a solution to suit every business, from call intensive large deployments to small license models for small to medium businesses.
A custom platform for every role in your business
It’s more than just direct routing. Create a multi-functional solution tailored to each role in your business and only pay for what you need. Collaborative roles utilise video telephony and basic call features, while call-intensive roles such as customer support and sales have access to advanced telephony features and call queues synced across their preferred devices. Build the best customer experience with:
- Call queuing
- Call recording
- Call forwarding
- Skill-based call routing
- Custom on hold music
- CRM Integration
- Call analytics and AI
Microsoft License Requirements
Supports any Business or Enterprise Microsoft 365 license with Microsoft Teams, and the appropriate phone system license.
Change the way you work
Access4 have made the integration process to Microsoft Teams simple, easy to understand and cost effective for our customers.
Ben Chester – Managing Director, Cloud Voice Solutions